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Welcome Wake are one of Australia's most experienced stores. With over 30 years trading history, and a huge range of boards and boots to suit your riding style and budget! Shop the latest 2020 boards from:
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216 products
2020 Hyperlite Ocka Wakesurf
Regular price
$1,399.99
Save $-1,399.99
Another masterpiece from our collaboration with Australian based SuperBrand. The 2020 Hyperlite Ocka Wakesurfer, or (äkä) as it's pronounced, is a wide body surfer capable of massive airs with plenty of foot space on both tail & tip. The ¾" tail rocker maintains speed in the wave and keeps you in the sweet spot with little effort. The 2020 Hyperlite Ocka Wakesurf rides with a floaty feeling like no other, making spins and varial tricks easy for all skill levels.
TECH DETAILS
FUTURE'S FIN BOXES
Providing the best interface in the industry. A solid base design offers 100% fin to base connection.
WIDE TAIL
PU / WOOD STRINGER CONSTRUCTION
HAND MADE IN AUSTRALIA
POLYURETHANE LAY-UP
ROUNDED TIP PROFILE
SINGLE CONCAVE
CARBON STRINGER
SHIPPING
Welcome Wake & Snow Online Store offers FREE SHIPPING on all orders over $95. Standard shipping costs applies to all orders under $95.
SHIPPING CUT-OFF TIMES
Order by 2pm Mon-Fri to receive same-day dispatch or order after 2pm and receive next business day dispatch.
Please Note: we do not ship to PO Boxes. All items are shipped by courier so please provide us with a business or street address where someone will be present at the delivery address between 9am-5pm to sign for the delivery. If you are not present when delivery is attempted we cannot guarantee it will be re-delivered in a timely manner. It may be allocated to a third party company which we have no control over, and a re-delivery fee of $30 may be incurred in some instances. Once your order has been shipped you will be provided with a tracking number to follow the progress of your order via the relevant courier websites.
Pre-order items: we cannot provide guaranteed shipping dates but pre-orders are given priority and will shipped immediately the same day the goods arrive in our warehouse.
We endeavour to keep our extensive online range as up-to-date as possible but if you cannot find what you're looking for, please Contact Us and we will do our best to find it for you.
RETURNS POLICY
Welcome Wake & Snow offers free returns! So if you receive an item that is faulty, does not fit, or is not as described, please return it to us within 30 days of date of purchase, in the condition that you received it and we will happily exchange it or issue a refund. *Conditions Apply.
PLEASE NOTE: Sale items are offered at significantly discounted prices so please choose carefully as we cannot offer exchanges or returns on sale items.
RETURNS PROCESS
To return an item received by Australia Post:
1. Contact us on support@welcomewakensnow.com.au and explain the reasons for your return
2. Once you have received approval to return your item/s.
3. Pack all items in a secure satchel or carton.
4. Affix an label to your package, but please DO NOT stick the label directly on to the item's original packaging or we will not accept the return.
Please post your return to:
Welcome Wake & Snow Returns
417 Nepean Highway
Frankston VIC 3199
5. Visit your local Post Office and send your parcel. For security reasons, we recommend using registered post because Welcome Snow will not be held responsible for lost returns.
6. Once received in our warehouse, we will inspect the goods and process your return in a timely manner.
7. Once it has been processed you will be emailed an order update to notify you of the outcome of your return.
8. If your return is approved, we will ship any exchanged items back to you free of charge.
To return an item received by TNT Couriers:
1. Contact us on support@welcomewakensnow.com.au and explain the reasons for your return.
2. If your return is approved, we will organize TNT to collect the goods on a date that is convenient with you.
RETURNS TERMS & CONDITIONS
All items returned for refund or exchange must be returned in the original condition with tags attached. Any packaged goods must be returned with the packaging in its original condition or WILL NOT be accepted. Boxed/Packaged Goods: Please note that if you are wanting to exchange or return boxed goods, they must be returned to us in the original unmarked box and in as new condition. When the boxed item is posted back, please ensure you pack the box inside a satchel, please do not stick anything directly on to the outside of the original box. Should the packaging be marked or in unsatisfactory condition the exchange or refund may not be accepted.
* Free returns: we do not charge any return or restocking fees, or shipping fees on faulty and warranty items. Return shipping charges apply for items that do not fit or were incorrectly ordered.
2020 Hyperlite Riot Nova Mens Wakeboard
Regular price
$1,199.99
Save $-1,199.99
“When I started the RIOT project with Aaron I had a precise vision for how my pro model would ride, and I couldn’t be more stoked. We nailed it.” –Noah Flegel The RIOT project began as Noah was looking for a shape that would transition quickly from edge to edge, build speed on approach and release cleanly from the wake to initiate every trick. The Variable Beveled Edge returns to flat over the last 10 inches providing the speed and clean release. Between the inserts the bevel is enhanced, delivering the forgiveness needed when learning new tricks. The Riot incorporates the thinnest profile ever seen for hitting the wake and swing weight is truly minimal. This profile also provides a lively feel as the board has some flex creating massive pop. The Dual Concave under foot assists with soft landings, transitioning to a Single Concave exiting the tip and tail to accomplish the clean release. With the Nova Core and new Nova Carbon Pop Top, the Riot is so light and lively that more than just your head will spin.
TECH DETAILS
LAYERED GLASS
Our fiberglass is available in 3 weights depending on the board. Over time, traditional woven glass fibers will separate. With layered glass every Hyperlite deck will have the same pop off the double up year after year.
MONOCOQUE CONSTRUCTION
Integrating the top glass and the bottom glass into one. Generating a more durable board on side impacts to prevent delamination.
FULLY MACHINED NOVA CORE
The industry’s lightest, most advanced core option offered to date. Nova core is our exclusive machined material that has vastly different properties than other core materials. It is lighter, livelier, stores and releases energy as you ride.
ABRUPT CONTINUOUS ROCKER
This rocker line adds a little more kick to the speed that so many riders look for. The Abrupt Continuous rocker line transitions to a slightly exaggerated tip and tail rocker, creating added pop without sacrificing speed into the wake.
VARIABLE BEVELED EDGE
M6 INSERTS
DUAL CONCAVE BASE
TWO STAGE CHANNEL
SINGLE CONCAVE TUNNEL EXIT
MOLDED LANDING FEATURE
SHIPPING
Welcome Wake & Snow Online Store offers FREE SHIPPING on all orders over $95. Standard shipping costs applies to all orders under $95.
SHIPPING CUT-OFF TIMES
Order by 2pm Mon-Fri to receive same-day dispatch or order after 2pm and receive next business day dispatch.
Please Note: we do not ship to PO Boxes. All items are shipped by courier so please provide us with a business or street address where someone will be present at the delivery address between 9am-5pm to sign for the delivery. If you are not present when delivery is attempted we cannot guarantee it will be re-delivered in a timely manner. It may be allocated to a third party company which we have no control over, and a re-delivery fee of $30 may be incurred in some instances. Once your order has been shipped you will be provided with a tracking number to follow the progress of your order via the relevant courier websites.
Pre-order items: we cannot provide guaranteed shipping dates but pre-orders are given priority and will shipped immediately the same day the goods arrive in our warehouse.
We endeavour to keep our extensive online range as up-to-date as possible but if you cannot find what you're looking for, please Contact Us and we will do our best to find it for you.
RETURNS POLICY
Welcome Wake & Snow offers free returns! So if you receive an item that is faulty, does not fit, or is not as described, please return it to us within 30 days of date of purchase, in the condition that you received it and we will happily exchange it or issue a refund. *Conditions Apply.
PLEASE NOTE: Sale items are offered at significantly discounted prices so please choose carefully as we cannot offer exchanges or returns on sale items.
RETURNS PROCESS
To return an item received by Australia Post:
1. Contact us on support@welcomewakensnow.com.au and explain the reasons for your return
2. Once you have received approval to return your item/s.
3. Pack all items in a secure satchel or carton.
4. Affix an label to your package, but please DO NOT stick the label directly on to the item's original packaging or we will not accept the return.
Please post your return to:
Welcome Wake & Snow Returns
417 Nepean Highway
Frankston VIC 3199
5. Visit your local Post Office and send your parcel. For security reasons, we recommend using registered post because Welcome Snow will not be held responsible for lost returns.
6. Once received in our warehouse, we will inspect the goods and process your return in a timely manner.
7. Once it has been processed you will be emailed an order update to notify you of the outcome of your return.
8. If your return is approved, we will ship any exchanged items back to you free of charge.
To return an item received by TNT Couriers:
1. Contact us on support@welcomewakensnow.com.au and explain the reasons for your return.
2. If your return is approved, we will organize TNT to collect the goods on a date that is convenient with you.
RETURNS TERMS & CONDITIONS
All items returned for refund or exchange must be returned in the original condition with tags attached. Any packaged goods must be returned with the packaging in its original condition or WILL NOT be accepted. Boxed/Packaged Goods: Please note that if you are wanting to exchange or return boxed goods, they must be returned to us in the original unmarked box and in as new condition. When the boxed item is posted back, please ensure you pack the box inside a satchel, please do not stick anything directly on to the outside of the original box. Should the packaging be marked or in unsatisfactory condition the exchange or refund may not be accepted.
* Free returns: we do not charge any return or restocking fees, or shipping fees on faulty and warranty items. Return shipping charges apply for items that do not fit or were incorrectly ordered.
2020 Hyperlite Riot Bio Mens Wakeboard
Regular price
$899.99
Save $-899.99
“Having the shape I’ve always hoped for is amazing, and offering it with the Biolite 3 Core is pretty cool too.” -Noah Flegel The RIOT project began as Noah was looking for a shape that would transition quickly from edge to edge, build speed on approach and release cleanly from the wake to initiate every trick. The Variable Beveled Edge sharpens over the last 10 inches providing the speed and clean release. Between the inserts the bevel is enhanced, delivering the forgiveness needed when learning new tricks. The Riot incorporates the thinnest profile ever seen for hitting the wake and swing weight is truly minimal. This profile also provides a lively feel as the board has some flex creating massive pop. The Dual Concave under foot assists with soft landings transitioning to a Single Concave exiting the tip and tail to accomplish the clean release. The Riot Bio gains its lively feel with Hyperlite CarboNetX Inlay and Bio 3 Core construction.
TECH DETAILS
LAYERED GLASS
Our fiberglass is available in 3 weights depending on the board. Over time, traditional woven glass fibers will separate. With layered glass every Hyperlite deck will have the same pop off the double up year after year.
BIOLITE 3 CORE
The secret recipe we have been perfecting since day one. This core material is the gold standard in the industry and used throughout our line. Bio 3 is our lightest and most durable formula to date.
CARBONETX INLAY
CarboNetX is Hyperlite's exclusive innovative construction feature, adding to the most technically packed boards in the industry. Diagonal woven carbon fibers allow the board to store and release energy consistently throughout the ride. Our crisscrossed fibers act like springs and tension cables, delivering a responsive feel and added durability while accounting for less than 1% of the boards overall weight.
MONOCOQUE CONSTRUCTION
Integrating the top glass and the bottom glass into one. Generating a more durable board on side impacts to prevent delamination.
ABRUPT CONTINUOUS ROCKER
This rocker line adds a little more kick to the speed that so many riders look for. The Abrupt Continuous rocker line transitions to a slightly exaggerated tip and tail rocker, creating added pop without sacrificing speed into the wake.
VARIABLE BEVELED EDGE
M6 INSERTS
DUAL CONCAVE BASE
TWO STAGE CHANNEL
SINGLE CONCAVE TUNNEL EXIT
MOLDED LANDING FEATURE
SHIPPING
Welcome Wake & Snow Online Store offers FREE SHIPPING on all orders over $95. Standard shipping costs applies to all orders under $95.
SHIPPING CUT-OFF TIMES
Order by 2pm Mon-Fri to receive same-day dispatch or order after 2pm and receive next business day dispatch.
Please Note: we do not ship to PO Boxes. All items are shipped by courier so please provide us with a business or street address where someone will be present at the delivery address between 9am-5pm to sign for the delivery. If you are not present when delivery is attempted we cannot guarantee it will be re-delivered in a timely manner. It may be allocated to a third party company which we have no control over, and a re-delivery fee of $30 may be incurred in some instances. Once your order has been shipped you will be provided with a tracking number to follow the progress of your order via the relevant courier websites.
Pre-order items: we cannot provide guaranteed shipping dates but pre-orders are given priority and will shipped immediately the same day the goods arrive in our warehouse.
We endeavour to keep our extensive online range as up-to-date as possible but if you cannot find what you're looking for, please Contact Us and we will do our best to find it for you.
RETURNS POLICY
Welcome Wake & Snow offers free returns! So if you receive an item that is faulty, does not fit, or is not as described, please return it to us within 30 days of date of purchase, in the condition that you received it and we will happily exchange it or issue a refund. *Conditions Apply.
PLEASE NOTE: Sale items are offered at significantly discounted prices so please choose carefully as we cannot offer exchanges or returns on sale items.
RETURNS PROCESS
To return an item received by Australia Post:
1. Contact us on support@welcomewakensnow.com.au and explain the reasons for your return
2. Once you have received approval to return your item/s.
3. Pack all items in a secure satchel or carton.
4. Affix an label to your package, but please DO NOT stick the label directly on to the item's original packaging or we will not accept the return.
Please post your return to:
Welcome Wake & Snow Returns
417 Nepean Highway
Frankston VIC 3199
5. Visit your local Post Office and send your parcel. For security reasons, we recommend using registered post because Welcome Snow will not be held responsible for lost returns.
6. Once received in our warehouse, we will inspect the goods and process your return in a timely manner.
7. Once it has been processed you will be emailed an order update to notify you of the outcome of your return.
8. If your return is approved, we will ship any exchanged items back to you free of charge.
To return an item received by TNT Couriers:
1. Contact us on support@welcomewakensnow.com.au and explain the reasons for your return.
2. If your return is approved, we will organize TNT to collect the goods on a date that is convenient with you.
RETURNS TERMS & CONDITIONS
All items returned for refund or exchange must be returned in the original condition with tags attached. Any packaged goods must be returned with the packaging in its original condition or WILL NOT be accepted. Boxed/Packaged Goods: Please note that if you are wanting to exchange or return boxed goods, they must be returned to us in the original unmarked box and in as new condition. When the boxed item is posted back, please ensure you pack the box inside a satchel, please do not stick anything directly on to the outside of the original box. Should the packaging be marked or in unsatisfactory condition the exchange or refund may not be accepted.
* Free returns: we do not charge any return or restocking fees, or shipping fees on faulty and warranty items. Return shipping charges apply for items that do not fit or were incorrectly ordered.
2020 Hyperlite Blueprint Mens Wakeboard
Regular price
$799.99
Save $-799.99
Trever's Blueprint provides wakeboarders of all abilities a freewheeling and soulful ride that can break free in the flats and hook up on approach for a crazy pop off the wake. The deep long spine on the belly breaks up water and Trever says it's the "Softest landing board ever," allowing him to focus more on his tricks vs. hitting the sweet spot for landing. Adding to that insane pop are scooped tip and tail shapes, leaving you stoked every time you hit the wake. The Blueprint will elevate your riding to new levels while feeling free, fun and playful for your wake session.
TECH DETAILS
LAYERED GLASS
Our fiberglass is available in 3 weights depending on the board. Over time, traditional woven glass fibers will separate. With layered glass every Hyperlite deck will have the same pop off the double up year after year.
SIZED UP PHILOSOPHY
Advances in board construction have reduced boards' overall weight, keeping swing weight at a minimum. This evolution means it's time to ride a larger board, regardless of wake size, to benefit from a shape that will truly support your height, weight and shoe size.
BIOLITE 3 CORE
The secret recipe we have been perfecting since day one. This core material is the gold standard in the industry and used throughout our line. Bio 3 is our lightest and most durable formula to date.
MONOCOQUE CONSTRUCTION
Integrating the top glass and the bottom glass into one. Generating a more durable board on side impacts to prevent delamination.
CONTINUOUS ROCKER
The rocker line that started it all. Speed and fluid, predictable pop truly define this rocker. Designed to carry great speed into the wake with minimal drag, a Continuous rocker generates a longer trajectory with similar pop every time.
NEW FOR 2020
VARIABLE BEVELED EDGE
M6 INSERTS
DUAL CONCAVE BASE
TRACTION RELEASE TAIL FEATURE
SHIPPING
Welcome Wake & Snow Online Store offers FREE SHIPPING on all orders over $95. Standard shipping costs applies to all orders under $95.
SHIPPING CUT-OFF TIMES
Order by 2pm Mon-Fri to receive same-day dispatch or order after 2pm and receive next business day dispatch.
Please Note: we do not ship to PO Boxes. All items are shipped by courier so please provide us with a business or street address where someone will be present at the delivery address between 9am-5pm to sign for the delivery. If you are not present when delivery is attempted we cannot guarantee it will be re-delivered in a timely manner. It may be allocated to a third party company which we have no control over, and a re-delivery fee of $30 may be incurred in some instances. Once your order has been shipped you will be provided with a tracking number to follow the progress of your order via the relevant courier websites.
Pre-order items: we cannot provide guaranteed shipping dates but pre-orders are given priority and will shipped immediately the same day the goods arrive in our warehouse.
We endeavour to keep our extensive online range as up-to-date as possible but if you cannot find what you're looking for, please Contact Us and we will do our best to find it for you.
RETURNS POLICY
Welcome Wake & Snow offers free returns! So if you receive an item that is faulty, does not fit, or is not as described, please return it to us within 30 days of date of purchase, in the condition that you received it and we will happily exchange it or issue a refund. *Conditions Apply.
PLEASE NOTE: Sale items are offered at significantly discounted prices so please choose carefully as we cannot offer exchanges or returns on sale items.
RETURNS PROCESS
To return an item received by Australia Post:
1. Contact us on support@welcomewakensnow.com.au and explain the reasons for your return
2. Once you have received approval to return your item/s.
3. Pack all items in a secure satchel or carton.
4. Affix an label to your package, but please DO NOT stick the label directly on to the item's original packaging or we will not accept the return.
Please post your return to:
Welcome Wake & Snow Returns
417 Nepean Highway
Frankston VIC 3199
5. Visit your local Post Office and send your parcel. For security reasons, we recommend using registered post because Welcome Snow will not be held responsible for lost returns.
6. Once received in our warehouse, we will inspect the goods and process your return in a timely manner.
7. Once it has been processed you will be emailed an order update to notify you of the outcome of your return.
8. If your return is approved, we will ship any exchanged items back to you free of charge.
To return an item received by TNT Couriers:
1. Contact us on support@welcomewakensnow.com.au and explain the reasons for your return.
2. If your return is approved, we will organize TNT to collect the goods on a date that is convenient with you.
RETURNS TERMS & CONDITIONS
All items returned for refund or exchange must be returned in the original condition with tags attached. Any packaged goods must be returned with the packaging in its original condition or WILL NOT be accepted. Boxed/Packaged Goods: Please note that if you are wanting to exchange or return boxed goods, they must be returned to us in the original unmarked box and in as new condition. When the boxed item is posted back, please ensure you pack the box inside a satchel, please do not stick anything directly on to the outside of the original box. Should the packaging be marked or in unsatisfactory condition the exchange or refund may not be accepted.
* Free returns: we do not charge any return or restocking fees, or shipping fees on faulty and warranty items. Return shipping charges apply for items that do not fit or were incorrectly ordered.
2020 Hyperlite Source Mens Wakeboard BWF
Regular price
$799.99
Save $-799.99
JD Webb asked Butch for a wider shape from tip to tail with that classic 3-Stage pop. So Butch handed over the Source and JD is stoked! JD describes the pop as "Explosive" and the swing weight as "Non Existent". Butch started with a Blended 3-Stage rocker, allowing JD to carve and slash the wake like a beast, transferring edge to edge energy effortlessly. The Sculpted Tip & Tail shapes lend to this freeride sensation and the Source is easy to ride for all skill levels.
TECH DETAILS
LAYERED GLASS
Our fiberglass is available in 3 weights depending on the board. Over time, traditional woven glass fibers will separate. With layered glass every Hyperlite deck will have the same pop off the double up year after year.
SIZED UP PHILOSOPHY
Advances in board construction have reduced boards' overall weight, keeping swing weight at a minimum. This evolution means it's time to ride a larger board, regardless of wake size, to benefit from a shape that will truly support your height, weight and shoe size.
BIOLITE 3 CORE
The secret recipe we have been perfecting since day one. This core material is the gold standard in the industry and used throughout our line. Bio 3 is our lightest and most durable formula to date.
FIBER INFUSION TOP
A blend of fiberglass and proprietary additives that dampen chatter and increase response.
MONOCOQUE CONSTRUCTION
Integrating the top glass and the bottom glass into one. Generating a more durable board on side impacts to prevent delamination.
BLENDED 3-STAGE ROCKER
Our Blended 3-Stage rocker creates explosive vertical pop. Designed to boot a rider off the wake, the Blended rocker line also generates good speed into the wake without the traditional 3-Stage drag.
NEW FOR 2020
M6 INSERTS
SCULPTED TIP AND TAIL
SINGLE CONCAVE BASE FEATURE
SHIPPING
Welcome Wake & Snow Online Store offers FREE SHIPPING on all orders over $95. Standard shipping costs applies to all orders under $95.
SHIPPING CUT-OFF TIMES
Order by 2pm Mon-Fri to receive same-day dispatch or order after 2pm and receive next business day dispatch.
Please Note: we do not ship to PO Boxes. All items are shipped by courier so please provide us with a business or street address where someone will be present at the delivery address between 9am-5pm to sign for the delivery. If you are not present when delivery is attempted we cannot guarantee it will be re-delivered in a timely manner. It may be allocated to a third party company which we have no control over, and a re-delivery fee of $30 may be incurred in some instances. Once your order has been shipped you will be provided with a tracking number to follow the progress of your order via the relevant courier websites.
Pre-order items: we cannot provide guaranteed shipping dates but pre-orders are given priority and will shipped immediately the same day the goods arrive in our warehouse.
We endeavour to keep our extensive online range as up-to-date as possible but if you cannot find what you're looking for, please Contact Us and we will do our best to find it for you.
RETURNS POLICY
Welcome Wake & Snow offers free returns! So if you receive an item that is faulty, does not fit, or is not as described, please return it to us within 30 days of date of purchase, in the condition that you received it and we will happily exchange it or issue a refund. *Conditions Apply.
PLEASE NOTE: Sale items are offered at significantly discounted prices so please choose carefully as we cannot offer exchanges or returns on sale items.
RETURNS PROCESS
To return an item received by Australia Post:
1. Contact us on support@welcomewakensnow.com.au and explain the reasons for your return
2. Once you have received approval to return your item/s.
3. Pack all items in a secure satchel or carton.
4. Affix an label to your package, but please DO NOT stick the label directly on to the item's original packaging or we will not accept the return.
Please post your return to:
Welcome Wake & Snow Returns
417 Nepean Highway
Frankston VIC 3199
5. Visit your local Post Office and send your parcel. For security reasons, we recommend using registered post because Welcome Snow will not be held responsible for lost returns.
6. Once received in our warehouse, we will inspect the goods and process your return in a timely manner.
7. Once it has been processed you will be emailed an order update to notify you of the outcome of your return.
8. If your return is approved, we will ship any exchanged items back to you free of charge.
To return an item received by TNT Couriers:
1. Contact us on support@welcomewakensnow.com.au and explain the reasons for your return.
2. If your return is approved, we will organize TNT to collect the goods on a date that is convenient with you.
RETURNS TERMS & CONDITIONS
All items returned for refund or exchange must be returned in the original condition with tags attached. Any packaged goods must be returned with the packaging in its original condition or WILL NOT be accepted. Boxed/Packaged Goods: Please note that if you are wanting to exchange or return boxed goods, they must be returned to us in the original unmarked box and in as new condition. When the boxed item is posted back, please ensure you pack the box inside a satchel, please do not stick anything directly on to the outside of the original box. Should the packaging be marked or in unsatisfactory condition the exchange or refund may not be accepted.
* Free returns: we do not charge any return or restocking fees, or shipping fees on faulty and warranty items. Return shipping charges apply for items that do not fit or were incorrectly ordered.
2020 Hyperlite Wishbone Mens Wakeboard
Regular price
$999.99
Save $-999.99
Hyperlite tasked Aaron Stumpf to create the next generation cable specific deck after he hit a home run with the original Union. Working with Graeme Burress, Aaron created the Wishbone, featuring an industry exclusive, The Air Stick Wood Core. Air Stick is a 100% machined wood core that is super durable. Strategic slots have been cut lengthwise throughout the core to reduce weight while delivering a unique feel on features, and a super light feel in the air. The Power Press rocker line makes pressing a cinch, and the Flat Nose Profile allows you to lock in and feel features like no shape ever has. Surrounded with a Urethane Sidewall and our Sintered Base, the Wishbone is Hyperlite's most progressive cable board to date!
TECH DETAILS
SINTERED BASE
Our Sintered Base material is the strongest, most durable running surface we offer. The Sintered formula undergoes a process that creates a strong bond between particles, making the finished product nearly indestructible. This base option is the perfect choice for the cable park season pass holder.
URETHANE SIDEWALL
Molded urethane flexes seamlessly with a wakeboard and bonds to top and base laminates for a fully bonded construction
POWER PRESS
An exaggerated kick near the end of the board allows riders to lock into heavy nose and tail presses.
AIRSTICK MACHINED WOOD CORE
Our exclusive AirStick Core begins with all- natural, grass fed Paulownia wood cores that have been raised without antibiotics or steroids. We take these happy little cores and machine them to the perfect tolerance, removing channels of unneeded material from tip to tail to create the lightest wood core option in the industry.
M6 INSERTS
CONCAVE TIP / TAIL FEATURE
FULL BEVELED EDGE
MID-BODY CHANNELS
BALANCED BI-AXIAL FIBERGLASS LAY-UP
TORSION TECH TIP / TAIL
SHIPPING
Welcome Wake & Snow Online Store offers FREE SHIPPING on all orders over $95. Standard shipping costs applies to all orders under $95.
SHIPPING CUT-OFF TIMES
Order by 2pm Mon-Fri to receive same-day dispatch or order after 2pm and receive next business day dispatch.
Please Note: we do not ship to PO Boxes. All items are shipped by courier so please provide us with a business or street address where someone will be present at the delivery address between 9am-5pm to sign for the delivery. If you are not present when delivery is attempted we cannot guarantee it will be re-delivered in a timely manner. It may be allocated to a third party company which we have no control over, and a re-delivery fee of $30 may be incurred in some instances. Once your order has been shipped you will be provided with a tracking number to follow the progress of your order via the relevant courier websites.
Pre-order items: we cannot provide guaranteed shipping dates but pre-orders are given priority and will shipped immediately the same day the goods arrive in our warehouse.
We endeavour to keep our extensive online range as up-to-date as possible but if you cannot find what you're looking for, please Contact Us and we will do our best to find it for you.
RETURNS POLICY
Welcome Wake & Snow offers free returns! So if you receive an item that is faulty, does not fit, or is not as described, please return it to us within 30 days of date of purchase, in the condition that you received it and we will happily exchange it or issue a refund. *Conditions Apply.
PLEASE NOTE: Sale items are offered at significantly discounted prices so please choose carefully as we cannot offer exchanges or returns on sale items.
RETURNS PROCESS
To return an item received by Australia Post:
1. Contact us on support@welcomewakensnow.com.au and explain the reasons for your return
2. Once you have received approval to return your item/s.
3. Pack all items in a secure satchel or carton.
4. Affix an label to your package, but please DO NOT stick the label directly on to the item's original packaging or we will not accept the return.
Please post your return to:
Welcome Wake & Snow Returns
417 Nepean Highway
Frankston VIC 3199
5. Visit your local Post Office and send your parcel. For security reasons, we recommend using registered post because Welcome Snow will not be held responsible for lost returns.
6. Once received in our warehouse, we will inspect the goods and process your return in a timely manner.
7. Once it has been processed you will be emailed an order update to notify you of the outcome of your return.
8. If your return is approved, we will ship any exchanged items back to you free of charge.
To return an item received by TNT Couriers:
1. Contact us on support@welcomewakensnow.com.au and explain the reasons for your return.
2. If your return is approved, we will organize TNT to collect the goods on a date that is convenient with you.
RETURNS TERMS & CONDITIONS
All items returned for refund or exchange must be returned in the original condition with tags attached. Any packaged goods must be returned with the packaging in its original condition or WILL NOT be accepted. Boxed/Packaged Goods: Please note that if you are wanting to exchange or return boxed goods, they must be returned to us in the original unmarked box and in as new condition. When the boxed item is posted back, please ensure you pack the box inside a satchel, please do not stick anything directly on to the outside of the original box. Should the packaging be marked or in unsatisfactory condition the exchange or refund may not be accepted.
* Free returns: we do not charge any return or restocking fees, or shipping fees on faulty and warranty items. Return shipping charges apply for items that do not fit or were incorrectly ordered.
2020 Hyperlite Pleasure Mens Wakeboard
Regular price
$899.99
Save $-899.99
Alex Aulbach, building on his European signature model and passion for snowboarding, is happy to introduce his new shape, The Pleasure. This new Cable Collective shape isn't just for her or his pleasure, it's for all and was inspired by those top to bottom endless runs on the mountain, one of Alex's favorite pleasure points. The Pleasure delivers a speedy feel on the water and its Narrow Profile also makes transferring energy edge to edge a cinch. Our Fully Machined Wood Core distributes a consistent flex from tip to tail which is the key factor for Alex's Pleasure.
TECH DETAILS
SIZED UP PHILOSOPHY
Advances in board construction have reduced boards' overall weight, keeping swing weight at a minimum. This evolution means it's time to ride a larger board, regardless of wake size, to benefit from a shape that will truly support your height, weight and shoe size.
SINTERED BASE
Our Sintered Base material is the strongest, most durable running surface we offer. The Sintered formula undergoes a process that creates a strong bond between particles, making the finished product nearly indestructible. This base option is the perfect choice for the cable park season pass holder.
TAF SOFT FLEX PATTERN
The "T" in TAF stands for Thin, you can figure out the rest. This flex pattern is on the soft side and consistent from tip to tail.
URETHANE SIDEWALL
Molded urethane flexes seamlessly with a wakeboard and bonds to top and base laminates for a fully bonded construction
ABRUPT CONTINUOUS ROCKER
This rocker line adds a little more kick to the speed that so many riders look for. The Abrupt Continuous rocker line transitions to a slightly exaggerated tip and tail rocker, creating added pop without sacrificing speed into the wake.
M6 INSERTS
360 DEGREE EDGE BEVEL
NARROW PROFILE / FLAT BASE DESIGN
FULLY MACHINED WOOD CORE
MID-BODY CHANNELS
BALANCED BI-AXIAL FIBERGLASS LAY-UP
SHIPPING
Welcome Wake & Snow Online Store offers FREE SHIPPING on all orders over $95. Standard shipping costs applies to all orders under $95.
SHIPPING CUT-OFF TIMES
Order by 2pm Mon-Fri to receive same-day dispatch or order after 2pm and receive next business day dispatch.
Please Note: we do not ship to PO Boxes. All items are shipped by courier so please provide us with a business or street address where someone will be present at the delivery address between 9am-5pm to sign for the delivery. If you are not present when delivery is attempted we cannot guarantee it will be re-delivered in a timely manner. It may be allocated to a third party company which we have no control over, and a re-delivery fee of $30 may be incurred in some instances. Once your order has been shipped you will be provided with a tracking number to follow the progress of your order via the relevant courier websites.
Pre-order items: we cannot provide guaranteed shipping dates but pre-orders are given priority and will shipped immediately the same day the goods arrive in our warehouse.
We endeavour to keep our extensive online range as up-to-date as possible but if you cannot find what you're looking for, please Contact Us and we will do our best to find it for you.
RETURNS POLICY
Welcome Wake & Snow offers free returns! So if you receive an item that is faulty, does not fit, or is not as described, please return it to us within 30 days of date of purchase, in the condition that you received it and we will happily exchange it or issue a refund. *Conditions Apply.
PLEASE NOTE: Sale items are offered at significantly discounted prices so please choose carefully as we cannot offer exchanges or returns on sale items.
RETURNS PROCESS
To return an item received by Australia Post:
1. Contact us on support@welcomewakensnow.com.au and explain the reasons for your return
2. Once you have received approval to return your item/s.
3. Pack all items in a secure satchel or carton.
4. Affix an label to your package, but please DO NOT stick the label directly on to the item's original packaging or we will not accept the return.
Please post your return to:
Welcome Wake & Snow Returns
417 Nepean Highway
Frankston VIC 3199
5. Visit your local Post Office and send your parcel. For security reasons, we recommend using registered post because Welcome Snow will not be held responsible for lost returns.
6. Once received in our warehouse, we will inspect the goods and process your return in a timely manner.
7. Once it has been processed you will be emailed an order update to notify you of the outcome of your return.
8. If your return is approved, we will ship any exchanged items back to you free of charge.
To return an item received by TNT Couriers:
1. Contact us on support@welcomewakensnow.com.au and explain the reasons for your return.
2. If your return is approved, we will organize TNT to collect the goods on a date that is convenient with you.
RETURNS TERMS & CONDITIONS
All items returned for refund or exchange must be returned in the original condition with tags attached. Any packaged goods must be returned with the packaging in its original condition or WILL NOT be accepted. Boxed/Packaged Goods: Please note that if you are wanting to exchange or return boxed goods, they must be returned to us in the original unmarked box and in as new condition. When the boxed item is posted back, please ensure you pack the box inside a satchel, please do not stick anything directly on to the outside of the original box. Should the packaging be marked or in unsatisfactory condition the exchange or refund may not be accepted.
* Free returns: we do not charge any return or restocking fees, or shipping fees on faulty and warranty items. Return shipping charges apply for items that do not fit or were incorrectly ordered.
2020 Hyperlite Lunchtray Mens Wakeboard Blank
Regular price
$999.99
Save $-999.99
More than 2 years of testing and exploration have gone into the Lunchtray, our newest deck to join Hyperlite's Cable Collective. Mastermind shaper Aaron Stumpf, who brought us the Union, has engineered flex zones into the tip and tail so wakeboarders can press away while the flex under foot remains flawless. While pressing, the tip and tail are reinforced with laminate to laminate urethane for ultimate durability. Enjoy a slightly beveled edge at 10 degrees for forgiveness and the hourglass base tunnel for a softer landing. Created atop an Abrupt Continuous Rocker, banded with Urethane Sidewalls and a look like no other, the Lunchtray is sure to be a new favorite at the park.
TECH DETAILS
URETHANE SIDEWALL
Molded urethane flexes seamlessly with a wakeboard and bonds to top and base laminates for a fully bonded construction
CONTINUOUS ROCKER
The rocker line that started it all. Speed and fluid, predictable pop truly define this rocker. Designed to carry great speed into the wake with minimal drag, a Continuous rocker generates a longer trajectory with similar pop every time.
AIRSTICK MACHINED WOOD CORE
Our exclusive AirStick Core begins with all- natural, grass fed Paulownia wood cores that have been raised without antibiotics or steroids. We take these happy little cores and machine them to the perfect tolerance, removing channels of unneeded material from tip to tail to create the lightest wood core option in the industry.
VARIABLE BEVELED EDGE
M6 INSERTS
URETHANE DAMPENING ZONES
BALANCED BI-AXIAL FIBERGLASS LAY-UP
SINGLE CONCAVE BASE FEATURE
ARTICULATED TIP AND TAIL FLEX ZONES
SHIPPING
Welcome Wake & Snow Online Store offers FREE SHIPPING on all orders over $95. Standard shipping costs applies to all orders under $95.
SHIPPING CUT-OFF TIMES
Order by 2pm Mon-Fri to receive same-day dispatch or order after 2pm and receive next business day dispatch.
Please Note: we do not ship to PO Boxes. All items are shipped by courier so please provide us with a business or street address where someone will be present at the delivery address between 9am-5pm to sign for the delivery. If you are not present when delivery is attempted we cannot guarantee it will be re-delivered in a timely manner. It may be allocated to a third party company which we have no control over, and a re-delivery fee of $30 may be incurred in some instances. Once your order has been shipped you will be provided with a tracking number to follow the progress of your order via the relevant courier websites.
Pre-order items: we cannot provide guaranteed shipping dates but pre-orders are given priority and will shipped immediately the same day the goods arrive in our warehouse.
We endeavour to keep our extensive online range as up-to-date as possible but if you cannot find what you're looking for, please Contact Us and we will do our best to find it for you.
RETURNS POLICY
Welcome Wake & Snow offers free returns! So if you receive an item that is faulty, does not fit, or is not as described, please return it to us within 30 days of date of purchase, in the condition that you received it and we will happily exchange it or issue a refund. *Conditions Apply.
PLEASE NOTE: Sale items are offered at significantly discounted prices so please choose carefully as we cannot offer exchanges or returns on sale items.
RETURNS PROCESS
To return an item received by Australia Post:
1. Contact us on support@welcomewakensnow.com.au and explain the reasons for your return
2. Once you have received approval to return your item/s.
3. Pack all items in a secure satchel or carton.
4. Affix an label to your package, but please DO NOT stick the label directly on to the item's original packaging or we will not accept the return.
Please post your return to:
Welcome Wake & Snow Returns
417 Nepean Highway
Frankston VIC 3199
5. Visit your local Post Office and send your parcel. For security reasons, we recommend using registered post because Welcome Snow will not be held responsible for lost returns.
6. Once received in our warehouse, we will inspect the goods and process your return in a timely manner.
7. Once it has been processed you will be emailed an order update to notify you of the outcome of your return.
8. If your return is approved, we will ship any exchanged items back to you free of charge.
To return an item received by TNT Couriers:
1. Contact us on support@welcomewakensnow.com.au and explain the reasons for your return.
2. If your return is approved, we will organize TNT to collect the goods on a date that is convenient with you.
RETURNS TERMS & CONDITIONS
All items returned for refund or exchange must be returned in the original condition with tags attached. Any packaged goods must be returned with the packaging in its original condition or WILL NOT be accepted. Boxed/Packaged Goods: Please note that if you are wanting to exchange or return boxed goods, they must be returned to us in the original unmarked box and in as new condition. When the boxed item is posted back, please ensure you pack the box inside a satchel, please do not stick anything directly on to the outside of the original box. Should the packaging be marked or in unsatisfactory condition the exchange or refund may not be accepted.
* Free returns: we do not charge any return or restocking fees, or shipping fees on faulty and warranty items. Return shipping charges apply for items that do not fit or were incorrectly ordered.
2020 Hyperlite Jam Mens Wakeboard
Regular price
$899.99
Save $-899.99
Overhauled for 2019, the Jam is re-shaped with a thinner overall profile from tip to tail. This provides the full flex characteristics cherished by today’s park riders. The new profile allows our Woodlite Core to perform with maximum efficiency. Wrapped with a 360 degree Urethane Sidewall provides a flexy feel and delivers protection going up against the most challenging rails and kickers in your favorite park.
TECH DETAILS
SINTERED BASE
Our Sintered Base material is the strongest, most durable running surface we offer. The Sintered formula undergoes a process that creates a strong bond between particles, making the finished product nearly indestructible. This base option is the perfect choice for the cable park season pass holder.
URETHANE SIDEWALL
Molded urethane flexes seamlessly with a wakeboard and bonds to top and base laminates for a fully bonded construction
CONTINUOUS ROCKER
The rocker line that started it all. Speed and fluid, predictable pop truly define this rocker. Designed to carry great speed into the wake with minimal drag, a Continuous rocker generates a longer trajectory with similar pop every time.
AIRSTICK MACHINED WOOD CORE
Our exclusive AirStick Core begins with all- natural, grass fed Paulownia wood cores that have been raised without antibiotics or steroids. We take these happy little cores and machine them to the perfect tolerance, removing channels of unneeded material from tip to tail to create the lightest wood core option in the industry.
M6 INSERTS
CLEAN BASE DESIGN
CURVED EDGE CHANNELS
THIN PROFILE
BALANCED BI-AXIAL FIBERGLASS LAY-UP
SHIPPING
Welcome Wake & Snow Online Store offers FREE SHIPPING on all orders over $95. Standard shipping costs applies to all orders under $95.
SHIPPING CUT-OFF TIMES
Order by 2pm Mon-Fri to receive same-day dispatch or order after 2pm and receive next business day dispatch.
Please Note: we do not ship to PO Boxes. All items are shipped by courier so please provide us with a business or street address where someone will be present at the delivery address between 9am-5pm to sign for the delivery. If you are not present when delivery is attempted we cannot guarantee it will be re-delivered in a timely manner. It may be allocated to a third party company which we have no control over, and a re-delivery fee of $30 may be incurred in some instances. Once your order has been shipped you will be provided with a tracking number to follow the progress of your order via the relevant courier websites.
Pre-order items: we cannot provide guaranteed shipping dates but pre-orders are given priority and will shipped immediately the same day the goods arrive in our warehouse.
We endeavour to keep our extensive online range as up-to-date as possible but if you cannot find what you're looking for, please Contact Us and we will do our best to find it for you.
RETURNS POLICY
Welcome Wake & Snow offers free returns! So if you receive an item that is faulty, does not fit, or is not as described, please return it to us within 30 days of date of purchase, in the condition that you received it and we will happily exchange it or issue a refund. *Conditions Apply.
PLEASE NOTE: Sale items are offered at significantly discounted prices so please choose carefully as we cannot offer exchanges or returns on sale items.
RETURNS PROCESS
To return an item received by Australia Post:
1. Contact us on support@welcomewakensnow.com.au and explain the reasons for your return
2. Once you have received approval to return your item/s.
3. Pack all items in a secure satchel or carton.
4. Affix an label to your package, but please DO NOT stick the label directly on to the item's original packaging or we will not accept the return.
Please post your return to:
Welcome Wake & Snow Returns
417 Nepean Highway
Frankston VIC 3199
5. Visit your local Post Office and send your parcel. For security reasons, we recommend using registered post because Welcome Snow will not be held responsible for lost returns.
6. Once received in our warehouse, we will inspect the goods and process your return in a timely manner.
7. Once it has been processed you will be emailed an order update to notify you of the outcome of your return.
8. If your return is approved, we will ship any exchanged items back to you free of charge.
To return an item received by TNT Couriers:
1. Contact us on support@welcomewakensnow.com.au and explain the reasons for your return.
2. If your return is approved, we will organize TNT to collect the goods on a date that is convenient with you.
RETURNS TERMS & CONDITIONS
All items returned for refund or exchange must be returned in the original condition with tags attached. Any packaged goods must be returned with the packaging in its original condition or WILL NOT be accepted. Boxed/Packaged Goods: Please note that if you are wanting to exchange or return boxed goods, they must be returned to us in the original unmarked box and in as new condition. When the boxed item is posted back, please ensure you pack the box inside a satchel, please do not stick anything directly on to the outside of the original box. Should the packaging be marked or in unsatisfactory condition the exchange or refund may not be accepted.
* Free returns: we do not charge any return or restocking fees, or shipping fees on faulty and warranty items. Return shipping charges apply for items that do not fit or were incorrectly ordered.
2020 Hyperlite Codyak Mens Wakeboard
Regular price
$799.99
Save $-799.99
Cody Hesse is a Valdosta Wake Compound native, he's spent more time riding there than any other wake park. This experience has provided Cody a chance to ride almost every board out there and the Codyak is his vision. Selecting his favorite features and working with Aaron Stumpf to ensure the best construction possible, this is by far his favorite shape ever. Cody describes his new board saying "I shaped a simple, easy to ride board for everyone, like a standard shape with a narrow profile and thin as can be." Hyperlite in convinced you'll enjoy this free feeling, forgiving & festive new shape.
TECH DETAILS
SIZED UP PHILOSOPHY
Advances in board construction have reduced boards' overall weight, keeping swing weight at a minimum. This evolution means it's time to ride a larger board, regardless of wake size, to benefit from a shape that will truly support your height, weight and shoe size.
SINTERED BASE
Our Sintered Base material is the strongest, most durable running surface we offer. The Sintered formula undergoes a process that creates a strong bond between particles, making the finished product nearly indestructible. This base option is the perfect choice for the cable park season pass holder.
TAF SOFT FLEX PATTERN
The "T" in TAF stands for Thin, you can figure out the rest. This flex pattern is on the soft side and consistent from tip to tail.
URETHANE SIDEWALL
Molded urethane flexes seamlessly with a wakeboard and bonds to top and base laminates for a fully bonded construction
ABRUPT CONTINUOUS ROCKER
This rocker line adds a little more kick to the speed that so many riders look for. The Abrupt Continuous rocker line transitions to a slightly exaggerated tip and tail rocker, creating added pop without sacrificing speed into the wake.
NEW FOR 2020
VARIABLE BEVELED EDGE
M6 INSERTS
FLAT BASE DESIGN
REINFORCED ROCKER AREA
UNBALANCED FIBERGLASS LAY-UP
FULLY MACHINED WOOD CORE
SHIPPING
Welcome Wake & Snow Online Store offers FREE SHIPPING on all orders over $95. Standard shipping costs applies to all orders under $95.
SHIPPING CUT-OFF TIMES
Order by 2pm Mon-Fri to receive same-day dispatch or order after 2pm and receive next business day dispatch.
Please Note: we do not ship to PO Boxes. All items are shipped by courier so please provide us with a business or street address where someone will be present at the delivery address between 9am-5pm to sign for the delivery. If you are not present when delivery is attempted we cannot guarantee it will be re-delivered in a timely manner. It may be allocated to a third party company which we have no control over, and a re-delivery fee of $30 may be incurred in some instances. Once your order has been shipped you will be provided with a tracking number to follow the progress of your order via the relevant courier websites.
Pre-order items: we cannot provide guaranteed shipping dates but pre-orders are given priority and will shipped immediately the same day the goods arrive in our warehouse.
We endeavour to keep our extensive online range as up-to-date as possible but if you cannot find what you're looking for, please Contact Us and we will do our best to find it for you.
RETURNS POLICY
Welcome Wake & Snow offers free returns! So if you receive an item that is faulty, does not fit, or is not as described, please return it to us within 30 days of date of purchase, in the condition that you received it and we will happily exchange it or issue a refund. *Conditions Apply.
PLEASE NOTE: Sale items are offered at significantly discounted prices so please choose carefully as we cannot offer exchanges or returns on sale items.
RETURNS PROCESS
To return an item received by Australia Post:
1. Contact us on support@welcomewakensnow.com.au and explain the reasons for your return
2. Once you have received approval to return your item/s.
3. Pack all items in a secure satchel or carton.
4. Affix an label to your package, but please DO NOT stick the label directly on to the item's original packaging or we will not accept the return.
Please post your return to:
Welcome Wake & Snow Returns
417 Nepean Highway
Frankston VIC 3199
5. Visit your local Post Office and send your parcel. For security reasons, we recommend using registered post because Welcome Snow will not be held responsible for lost returns.
6. Once received in our warehouse, we will inspect the goods and process your return in a timely manner.
7. Once it has been processed you will be emailed an order update to notify you of the outcome of your return.
8. If your return is approved, we will ship any exchanged items back to you free of charge.
To return an item received by TNT Couriers:
1. Contact us on support@welcomewakensnow.com.au and explain the reasons for your return.
2. If your return is approved, we will organize TNT to collect the goods on a date that is convenient with you.
RETURNS TERMS & CONDITIONS
All items returned for refund or exchange must be returned in the original condition with tags attached. Any packaged goods must be returned with the packaging in its original condition or WILL NOT be accepted. Boxed/Packaged Goods: Please note that if you are wanting to exchange or return boxed goods, they must be returned to us in the original unmarked box and in as new condition. When the boxed item is posted back, please ensure you pack the box inside a satchel, please do not stick anything directly on to the outside of the original box. Should the packaging be marked or in unsatisfactory condition the exchange or refund may not be accepted.
* Free returns: we do not charge any return or restocking fees, or shipping fees on faulty and warranty items. Return shipping charges apply for items that do not fit or were incorrectly ordered.
2020 Hyperlite Union Mens Wakeboard
Regular price
$899.99
Save $-899.99
The Union is tested, certified and celebrated by the entire team. Introducing a new shape worthy of the Union name, certifiably legit! The Union puts a twist on the new Wishbone shape beginning with its Fully Machined Wood Core. The Power Press Rocker allows riders to easily lock into defined presses and the tip and tail concave comes in handy on pipe features. Unique to the Union is the finless feature; Aaron designed this deck for hours of endless fun at your home park. Featuring our fully wrapped Urethane Sidewall and Sintered Base, you can count on the Union for multiple seasons.
TECH DETAILS
SINTERED BASE
Our Sintered Base material is the strongest, most durable running surface we offer. The Sintered formula undergoes a process that creates a strong bond between particles, making the finished product nearly indestructible. This base option is the perfect choice for the cable park season pass holder.
URETHANE SIDEWALL
Molded urethane flexes seamlessly with a wakeboard and bonds to top and base laminates for a fully bonded construction
POWER PRESS
An exaggerated kick near the end of the board allows riders to lock into heavy nose and tail presses.
M6 INSERTS
CONCAVE TIP / TAIL FEATURE
FULLY MACHINED WOOD CORE
FULL BEVELED EDGE
MID-BODY CHANNELS
BALANCED BI-AXIAL FIBERGLASS LAY-UP
SHIPPING
Welcome Wake & Snow Online Store offers FREE SHIPPING on all orders over $95. Standard shipping costs applies to all orders under $95.
SHIPPING CUT-OFF TIMES
Order by 2pm Mon-Fri to receive same-day dispatch or order after 2pm and receive next business day dispatch.
Please Note: we do not ship to PO Boxes. All items are shipped by courier so please provide us with a business or street address where someone will be present at the delivery address between 9am-5pm to sign for the delivery. If you are not present when delivery is attempted we cannot guarantee it will be re-delivered in a timely manner. It may be allocated to a third party company which we have no control over, and a re-delivery fee of $30 may be incurred in some instances. Once your order has been shipped you will be provided with a tracking number to follow the progress of your order via the relevant courier websites.
Pre-order items: we cannot provide guaranteed shipping dates but pre-orders are given priority and will shipped immediately the same day the goods arrive in our warehouse.
We endeavour to keep our extensive online range as up-to-date as possible but if you cannot find what you're looking for, please Contact Us and we will do our best to find it for you.
RETURNS POLICY
Welcome Wake & Snow offers free returns! So if you receive an item that is faulty, does not fit, or is not as described, please return it to us within 30 days of date of purchase, in the condition that you received it and we will happily exchange it or issue a refund. *Conditions Apply.
PLEASE NOTE: Sale items are offered at significantly discounted prices so please choose carefully as we cannot offer exchanges or returns on sale items.
RETURNS PROCESS
To return an item received by Australia Post:
1. Contact us on support@welcomewakensnow.com.au and explain the reasons for your return
2. Once you have received approval to return your item/s.
3. Pack all items in a secure satchel or carton.
4. Affix an label to your package, but please DO NOT stick the label directly on to the item's original packaging or we will not accept the return.
Please post your return to:
Welcome Wake & Snow Returns
417 Nepean Highway
Frankston VIC 3199
5. Visit your local Post Office and send your parcel. For security reasons, we recommend using registered post because Welcome Snow will not be held responsible for lost returns.
6. Once received in our warehouse, we will inspect the goods and process your return in a timely manner.
7. Once it has been processed you will be emailed an order update to notify you of the outcome of your return.
8. If your return is approved, we will ship any exchanged items back to you free of charge.
To return an item received by TNT Couriers:
1. Contact us on support@welcomewakensnow.com.au and explain the reasons for your return.
2. If your return is approved, we will organize TNT to collect the goods on a date that is convenient with you.
RETURNS TERMS & CONDITIONS
All items returned for refund or exchange must be returned in the original condition with tags attached. Any packaged goods must be returned with the packaging in its original condition or WILL NOT be accepted. Boxed/Packaged Goods: Please note that if you are wanting to exchange or return boxed goods, they must be returned to us in the original unmarked box and in as new condition. When the boxed item is posted back, please ensure you pack the box inside a satchel, please do not stick anything directly on to the outside of the original box. Should the packaging be marked or in unsatisfactory condition the exchange or refund may not be accepted.
* Free returns: we do not charge any return or restocking fees, or shipping fees on faulty and warranty items. Return shipping charges apply for items that do not fit or were incorrectly ordered.
