WE ARE STILL TRADING AND SHIPPING ORDERS DAILY - Contact us for click and collect pick-ups from store 417 Nepean Hwy Frankston. CALL 03 9781 4733
WE ARE STILL TRADING AND SHIPPING ORDERS DAILY - Contact us for click and collect pick-ups from store 417 Nepean Hwy Frankston. CALL 03 9781 4733
DAKINE LEATHER TITAN GLOVE
SHIPPING
Welcome Wake & Snow Online Store offers FREE SHIPPING on all orders over $95. Standard shipping costs applies to all orders under $95.
SHIPPING CUT-OFF TIMES
Order by 2pm Mon-Fri to receive same-day dispatch or order after 2pm and receive next business day dispatch.
Please Note: we do not ship to PO Boxes. All items are shipped by courier so please provide us with a business or street address where someone will be present at the delivery address between 9am-5pm to sign for the delivery. If you are not present when delivery is attempted we cannot guarantee it will be re-delivered in a timely manner. It may be allocated to a third party company which we have no control over, and a re-delivery fee of $30 may be incurred in some instances. Once your order has been shipped you will be provided with a tracking number to follow the progress of your order via the relevant courier websites.
Pre-order items: we cannot provide guaranteed shipping dates but pre-orders are given priority and will shipped immediately the same day the goods arrive in our warehouse.
We endeavour to keep our extensive online range as up-to-date as possible but if you cannot find what you're looking for, please Contact Us and we will do our best to find it for you.
RETURNS POLICY
Welcome Wake & Snow offers free returns! So if you receive an item that is faulty, does not fit, or is not as described, please return it to us within 30 days of date of purchase, in the condition that you received it and we will happily exchange it or issue a refund. *Conditions Apply.
PLEASE NOTE: Sale items are offered at significantly discounted prices so please choose carefully as we cannot offer exchanges or returns on sale items.
RETURNS PROCESS
To return an item received by Australia Post:
1. Contact us on support@welcomewakensnow.com.au and explain the reasons for your return
2. Once you have received approval to return your item/s.
3. Pack all items in a secure satchel or carton.
4. Affix an label to your package, but please DO NOT stick the label directly on to the item's original packaging or we will not accept the return.
Please post your return to:
Welcome Wake & Snow Returns
417 Nepean Highway
Frankston VIC 3199
5. Visit your local Post Office and send your parcel. For security reasons, we recommend using registered post because Welcome Snow will not be held responsible for lost returns.
6. Once received in our warehouse, we will inspect the goods and process your return in a timely manner.
7. Once it has been processed you will be emailed an order update to notify you of the outcome of your return.
8. If your return is approved, we will ship any exchanged items back to you free of charge.
To return an item received by TNT Couriers:
1. Contact us on support@welcomewakensnow.com.au and explain the reasons for your return.
2. If your return is approved, we will organize TNT to collect the goods on a date that is convenient with you.
RETURNS TERMS & CONDITIONS
All items returned for refund or exchange must be returned in the original condition with tags attached. Any packaged goods must be returned with the packaging in its original condition or WILL NOT be accepted. Boxed/Packaged Goods: Please note that if you are wanting to exchange or return boxed goods, they must be returned to us in the original unmarked box and in as new condition. When the boxed item is posted back, please ensure you pack the box inside a satchel, please do not stick anything directly on to the outside of the original box. Should the packaging be marked or in unsatisfactory condition the exchange or refund may not be accepted.
* Free returns: we do not charge any return or restocking fees, or shipping fees on faulty and warranty items. Return shipping charges apply for items that do not fit or were incorrectly ordered.
TITAN SHORT GLOVE
This shorty version of the gauntlet style Titan Glove packs all the functionality into a wrist length glove, featuring a hook and loop closure strap for a snug fit that's easy to pull on and off. The DWR treated poly shell is durable and water repellent, the removable Storm Liner glove is touch screen compatible, and the GORE-TEX insert with Gore Warm adds warmth and waterproofing in-between. A Rubbertec palm means rugged durability in the most heavily-worn area of the mitt, while giving you a sure grip. Meanwhile the external water resistant zipper stash is ideal for securing your locker key and beer money, and it doubles as a heat pack pocket when you're not running on liquid warmth.
SHIPPING
Welcome Wake & Snow Online Store offers FREE SHIPPING on all orders over $95. Standard shipping costs applies to all orders under $95.
SHIPPING CUT-OFF TIMES
Order by 2pm Mon-Fri to receive same-day dispatch or order after 2pm and receive next business day dispatch.
Please Note: we do not ship to PO Boxes. All items are shipped by courier so please provide us with a business or street address where someone will be present at the delivery address between 9am-5pm to sign for the delivery. If you are not present when delivery is attempted we cannot guarantee it will be re-delivered in a timely manner. It may be allocated to a third party company which we have no control over, and a re-delivery fee of $30 may be incurred in some instances. Once your order has been shipped you will be provided with a tracking number to follow the progress of your order via the relevant courier websites.
Pre-order items: we cannot provide guaranteed shipping dates but pre-orders are given priority and will shipped immediately the same day the goods arrive in our warehouse.
We endeavour to keep our extensive online range as up-to-date as possible but if you cannot find what you're looking for, please Contact Us and we will do our best to find it for you.
RETURNS POLICY
Welcome Wake & Snow offers free returns! So if you receive an item that is faulty, does not fit, or is not as described, please return it to us within 30 days of date of purchase, in the condition that you received it and we will happily exchange it or issue a refund. *Conditions Apply.
PLEASE NOTE: Sale items are offered at significantly discounted prices so please choose carefully as we cannot offer exchanges or returns on sale items.
RETURNS PROCESS
To return an item received by Australia Post:
1. Contact us on support@welcomewakensnow.com.au and explain the reasons for your return
2. Once you have received approval to return your item/s.
3. Pack all items in a secure satchel or carton.
4. Affix an label to your package, but please DO NOT stick the label directly on to the item's original packaging or we will not accept the return.
Please post your return to:
Welcome Wake & Snow Returns
417 Nepean Highway
Frankston VIC 3199
5. Visit your local Post Office and send your parcel. For security reasons, we recommend using registered post because Welcome Snow will not be held responsible for lost returns.
6. Once received in our warehouse, we will inspect the goods and process your return in a timely manner.
7. Once it has been processed you will be emailed an order update to notify you of the outcome of your return.
8. If your return is approved, we will ship any exchanged items back to you free of charge.
To return an item received by TNT Couriers:
1. Contact us on support@welcomewakensnow.com.au and explain the reasons for your return.
2. If your return is approved, we will organize TNT to collect the goods on a date that is convenient with you.
RETURNS TERMS & CONDITIONS
All items returned for refund or exchange must be returned in the original condition with tags attached. Any packaged goods must be returned with the packaging in its original condition or WILL NOT be accepted. Boxed/Packaged Goods: Please note that if you are wanting to exchange or return boxed goods, they must be returned to us in the original unmarked box and in as new condition. When the boxed item is posted back, please ensure you pack the box inside a satchel, please do not stick anything directly on to the outside of the original box. Should the packaging be marked or in unsatisfactory condition the exchange or refund may not be accepted.
* Free returns: we do not charge any return or restocking fees, or shipping fees on faulty and warranty items. Return shipping charges apply for items that do not fit or were incorrectly ordered.
DAKINE TITAN MITT
The gauntlet style shell of the Titan Mitt is water repellent and durable, and the GORE-TEX insert with Gore Warm adds warmth and waterproofing. A removable Storm Liner glove is touch screen compatible, so you can keep up with your crew without any of that pesky frostbite ruining your plans, and it's a lot easier to dry gloves out after a long day, or give them a much needed cleaning. A Rubbertec palm means rugged durability in the most heavily-worn area of the mitt, while giving you a sure grip. Meanwhile the external water resistant zipper stash is ideal for securing your locker key and beer money, and it doubles as a heat pack pocket when you're not running on liquid warmth.
SHIPPING
Welcome Wake & Snow Online Store offers FREE SHIPPING on all orders over $95. Standard shipping costs applies to all orders under $95.
SHIPPING CUT-OFF TIMES
Order by 2pm Mon-Fri to receive same-day dispatch or order after 2pm and receive next business day dispatch.
Please Note: we do not ship to PO Boxes. All items are shipped by courier so please provide us with a business or street address where someone will be present at the delivery address between 9am-5pm to sign for the delivery. If you are not present when delivery is attempted we cannot guarantee it will be re-delivered in a timely manner. It may be allocated to a third party company which we have no control over, and a re-delivery fee of $30 may be incurred in some instances. Once your order has been shipped you will be provided with a tracking number to follow the progress of your order via the relevant courier websites.
Pre-order items: we cannot provide guaranteed shipping dates but pre-orders are given priority and will shipped immediately the same day the goods arrive in our warehouse.
We endeavour to keep our extensive online range as up-to-date as possible but if you cannot find what you're looking for, please Contact Us and we will do our best to find it for you.
RETURNS POLICY
Welcome Wake & Snow offers free returns! So if you receive an item that is faulty, does not fit, or is not as described, please return it to us within 30 days of date of purchase, in the condition that you received it and we will happily exchange it or issue a refund. *Conditions Apply.
PLEASE NOTE: Sale items are offered at significantly discounted prices so please choose carefully as we cannot offer exchanges or returns on sale items.
RETURNS PROCESS
To return an item received by Australia Post:
1. Contact us on support@welcomewakensnow.com.au and explain the reasons for your return
2. Once you have received approval to return your item/s.
3. Pack all items in a secure satchel or carton.
4. Affix an label to your package, but please DO NOT stick the label directly on to the item's original packaging or we will not accept the return.
Please post your return to:
Welcome Wake & Snow Returns
417 Nepean Highway
Frankston VIC 3199
5. Visit your local Post Office and send your parcel. For security reasons, we recommend using registered post because Welcome Snow will not be held responsible for lost returns.
6. Once received in our warehouse, we will inspect the goods and process your return in a timely manner.
7. Once it has been processed you will be emailed an order update to notify you of the outcome of your return.
8. If your return is approved, we will ship any exchanged items back to you free of charge.
To return an item received by TNT Couriers:
1. Contact us on support@welcomewakensnow.com.au and explain the reasons for your return.
2. If your return is approved, we will organize TNT to collect the goods on a date that is convenient with you.
RETURNS TERMS & CONDITIONS
All items returned for refund or exchange must be returned in the original condition with tags attached. Any packaged goods must be returned with the packaging in its original condition or WILL NOT be accepted. Boxed/Packaged Goods: Please note that if you are wanting to exchange or return boxed goods, they must be returned to us in the original unmarked box and in as new condition. When the boxed item is posted back, please ensure you pack the box inside a satchel, please do not stick anything directly on to the outside of the original box. Should the packaging be marked or in unsatisfactory condition the exchange or refund may not be accepted.
* Free returns: we do not charge any return or restocking fees, or shipping fees on faulty and warranty items. Return shipping charges apply for items that do not fit or were incorrectly ordered.
DAKINE NOVA SHORT GLOVE
SHIPPING
Welcome Wake & Snow Online Store offers FREE SHIPPING on all orders over $95. Standard shipping costs applies to all orders under $95.
SHIPPING CUT-OFF TIMES
Order by 2pm Mon-Fri to receive same-day dispatch or order after 2pm and receive next business day dispatch.
Please Note: we do not ship to PO Boxes. All items are shipped by courier so please provide us with a business or street address where someone will be present at the delivery address between 9am-5pm to sign for the delivery. If you are not present when delivery is attempted we cannot guarantee it will be re-delivered in a timely manner. It may be allocated to a third party company which we have no control over, and a re-delivery fee of $30 may be incurred in some instances. Once your order has been shipped you will be provided with a tracking number to follow the progress of your order via the relevant courier websites.
Pre-order items: we cannot provide guaranteed shipping dates but pre-orders are given priority and will shipped immediately the same day the goods arrive in our warehouse.
We endeavour to keep our extensive online range as up-to-date as possible but if you cannot find what you're looking for, please Contact Us and we will do our best to find it for you.
RETURNS POLICY
Welcome Wake & Snow offers free returns! So if you receive an item that is faulty, does not fit, or is not as described, please return it to us within 30 days of date of purchase, in the condition that you received it and we will happily exchange it or issue a refund. *Conditions Apply.
PLEASE NOTE: Sale items are offered at significantly discounted prices so please choose carefully as we cannot offer exchanges or returns on sale items.
RETURNS PROCESS
To return an item received by Australia Post:
1. Contact us on support@welcomewakensnow.com.au and explain the reasons for your return
2. Once you have received approval to return your item/s.
3. Pack all items in a secure satchel or carton.
4. Affix an label to your package, but please DO NOT stick the label directly on to the item's original packaging or we will not accept the return.
Please post your return to:
Welcome Wake & Snow Returns
417 Nepean Highway
Frankston VIC 3199
5. Visit your local Post Office and send your parcel. For security reasons, we recommend using registered post because Welcome Snow will not be held responsible for lost returns.
6. Once received in our warehouse, we will inspect the goods and process your return in a timely manner.
7. Once it has been processed you will be emailed an order update to notify you of the outcome of your return.
8. If your return is approved, we will ship any exchanged items back to you free of charge.
To return an item received by TNT Couriers:
1. Contact us on support@welcomewakensnow.com.au and explain the reasons for your return.
2. If your return is approved, we will organize TNT to collect the goods on a date that is convenient with you.
RETURNS TERMS & CONDITIONS
All items returned for refund or exchange must be returned in the original condition with tags attached. Any packaged goods must be returned with the packaging in its original condition or WILL NOT be accepted. Boxed/Packaged Goods: Please note that if you are wanting to exchange or return boxed goods, they must be returned to us in the original unmarked box and in as new condition. When the boxed item is posted back, please ensure you pack the box inside a satchel, please do not stick anything directly on to the outside of the original box. Should the packaging be marked or in unsatisfactory condition the exchange or refund may not be accepted.
* Free returns: we do not charge any return or restocking fees, or shipping fees on faulty and warranty items. Return shipping charges apply for items that do not fit or were incorrectly ordered.
DAKINE NOVA GLOVE
Nova is a classically-designed ski and snowboard glove. With a water repellent gauntlet length shell, 230g synthetic insulation, and a DK Dry™ waterproof insert, it offers plenty of protection to be the glove you bring to the mountain most days of the year. And the water repellent leather palm adds durability where you need it most, so it'll be your go-to glove for many happy seasons of resort riding. Part of our Global Series, the value can't be beat for such a functional and well-constructed glove.
SHIPPING
Welcome Wake & Snow Online Store offers FREE SHIPPING on all orders over $95. Standard shipping costs applies to all orders under $95.
SHIPPING CUT-OFF TIMES
Order by 2pm Mon-Fri to receive same-day dispatch or order after 2pm and receive next business day dispatch.
Please Note: we do not ship to PO Boxes. All items are shipped by courier so please provide us with a business or street address where someone will be present at the delivery address between 9am-5pm to sign for the delivery. If you are not present when delivery is attempted we cannot guarantee it will be re-delivered in a timely manner. It may be allocated to a third party company which we have no control over, and a re-delivery fee of $30 may be incurred in some instances. Once your order has been shipped you will be provided with a tracking number to follow the progress of your order via the relevant courier websites.
Pre-order items: we cannot provide guaranteed shipping dates but pre-orders are given priority and will shipped immediately the same day the goods arrive in our warehouse.
We endeavour to keep our extensive online range as up-to-date as possible but if you cannot find what you're looking for, please Contact Us and we will do our best to find it for you.
RETURNS POLICY
Welcome Wake & Snow offers free returns! So if you receive an item that is faulty, does not fit, or is not as described, please return it to us within 30 days of date of purchase, in the condition that you received it and we will happily exchange it or issue a refund. *Conditions Apply.
PLEASE NOTE: Sale items are offered at significantly discounted prices so please choose carefully as we cannot offer exchanges or returns on sale items.
RETURNS PROCESS
To return an item received by Australia Post:
1. Contact us on support@welcomewakensnow.com.au and explain the reasons for your return
2. Once you have received approval to return your item/s.
3. Pack all items in a secure satchel or carton.
4. Affix an label to your package, but please DO NOT stick the label directly on to the item's original packaging or we will not accept the return.
Please post your return to:
Welcome Wake & Snow Returns
417 Nepean Highway
Frankston VIC 3199
5. Visit your local Post Office and send your parcel. For security reasons, we recommend using registered post because Welcome Snow will not be held responsible for lost returns.
6. Once received in our warehouse, we will inspect the goods and process your return in a timely manner.
7. Once it has been processed you will be emailed an order update to notify you of the outcome of your return.
8. If your return is approved, we will ship any exchanged items back to you free of charge.
To return an item received by TNT Couriers:
1. Contact us on support@welcomewakensnow.com.au and explain the reasons for your return.
2. If your return is approved, we will organize TNT to collect the goods on a date that is convenient with you.
RETURNS TERMS & CONDITIONS
All items returned for refund or exchange must be returned in the original condition with tags attached. Any packaged goods must be returned with the packaging in its original condition or WILL NOT be accepted. Boxed/Packaged Goods: Please note that if you are wanting to exchange or return boxed goods, they must be returned to us in the original unmarked box and in as new condition. When the boxed item is posted back, please ensure you pack the box inside a satchel, please do not stick anything directly on to the outside of the original box. Should the packaging be marked or in unsatisfactory condition the exchange or refund may not be accepted.
* Free returns: we do not charge any return or restocking fees, or shipping fees on faulty and warranty items. Return shipping charges apply for items that do not fit or were incorrectly ordered.
DAKINE KIDS ROVER GLOVE
Rover is perfect for the kid who's stoked to push their ski or snowboard game beyond the "Green Circle" level. The GORE-TEX insert with Gore Warm technology teams up with a water repellent leather palm and DWR treated shell, to keep kids' hands warm and dry, so they can stay out on the slopes longer. The gauntlet length design with elastic stretch to fit cuff and one hand cinch closure gives them maximum coverage and protection, and the legit look of a big mountain rider.
SHIPPING
Welcome Wake & Snow Online Store offers FREE SHIPPING on all orders over $95. Standard shipping costs applies to all orders under $95.
SHIPPING CUT-OFF TIMES
Order by 2pm Mon-Fri to receive same-day dispatch or order after 2pm and receive next business day dispatch.
Please Note: we do not ship to PO Boxes. All items are shipped by courier so please provide us with a business or street address where someone will be present at the delivery address between 9am-5pm to sign for the delivery. If you are not present when delivery is attempted we cannot guarantee it will be re-delivered in a timely manner. It may be allocated to a third party company which we have no control over, and a re-delivery fee of $30 may be incurred in some instances. Once your order has been shipped you will be provided with a tracking number to follow the progress of your order via the relevant courier websites.
Pre-order items: we cannot provide guaranteed shipping dates but pre-orders are given priority and will shipped immediately the same day the goods arrive in our warehouse.
We endeavour to keep our extensive online range as up-to-date as possible but if you cannot find what you're looking for, please Contact Us and we will do our best to find it for you.
RETURNS POLICY
Welcome Wake & Snow offers free returns! So if you receive an item that is faulty, does not fit, or is not as described, please return it to us within 30 days of date of purchase, in the condition that you received it and we will happily exchange it or issue a refund. *Conditions Apply.
PLEASE NOTE: Sale items are offered at significantly discounted prices so please choose carefully as we cannot offer exchanges or returns on sale items.
RETURNS PROCESS
To return an item received by Australia Post:
1. Contact us on support@welcomewakensnow.com.au and explain the reasons for your return
2. Once you have received approval to return your item/s.
3. Pack all items in a secure satchel or carton.
4. Affix an label to your package, but please DO NOT stick the label directly on to the item's original packaging or we will not accept the return.
Please post your return to:
Welcome Wake & Snow Returns
417 Nepean Highway
Frankston VIC 3199
5. Visit your local Post Office and send your parcel. For security reasons, we recommend using registered post because Welcome Snow will not be held responsible for lost returns.
6. Once received in our warehouse, we will inspect the goods and process your return in a timely manner.
7. Once it has been processed you will be emailed an order update to notify you of the outcome of your return.
8. If your return is approved, we will ship any exchanged items back to you free of charge.
To return an item received by TNT Couriers:
1. Contact us on support@welcomewakensnow.com.au and explain the reasons for your return.
2. If your return is approved, we will organize TNT to collect the goods on a date that is convenient with you.
RETURNS TERMS & CONDITIONS
All items returned for refund or exchange must be returned in the original condition with tags attached. Any packaged goods must be returned with the packaging in its original condition or WILL NOT be accepted. Boxed/Packaged Goods: Please note that if you are wanting to exchange or return boxed goods, they must be returned to us in the original unmarked box and in as new condition. When the boxed item is posted back, please ensure you pack the box inside a satchel, please do not stick anything directly on to the outside of the original box. Should the packaging be marked or in unsatisfactory condition the exchange or refund may not be accepted.
* Free returns: we do not charge any return or restocking fees, or shipping fees on faulty and warranty items. Return shipping charges apply for items that do not fit or were incorrectly ordered.
DAKINE EXCURSION MITT
The Excursion is our workhorse mitt that keeps your hands warm and dry, day in and day out at the hill. A stretch-woven exterior and a durable leather palm add up to dexterity and a natural-feeling grip for on-the-go adjustments. It features a full GORE-TEX insert with Gore Active technology for maximum breathability and temperature regulation. Primaloft® insulation and a wool fleece lining keep your digits warm.
SHIPPING
Welcome Wake & Snow Online Store offers FREE SHIPPING on all orders over $95. Standard shipping costs applies to all orders under $95.
SHIPPING CUT-OFF TIMES
Order by 2pm Mon-Fri to receive same-day dispatch or order after 2pm and receive next business day dispatch.
Please Note: we do not ship to PO Boxes. All items are shipped by courier so please provide us with a business or street address where someone will be present at the delivery address between 9am-5pm to sign for the delivery. If you are not present when delivery is attempted we cannot guarantee it will be re-delivered in a timely manner. It may be allocated to a third party company which we have no control over, and a re-delivery fee of $30 may be incurred in some instances. Once your order has been shipped you will be provided with a tracking number to follow the progress of your order via the relevant courier websites.
Pre-order items: we cannot provide guaranteed shipping dates but pre-orders are given priority and will shipped immediately the same day the goods arrive in our warehouse.
We endeavour to keep our extensive online range as up-to-date as possible but if you cannot find what you're looking for, please Contact Us and we will do our best to find it for you.
RETURNS POLICY
Welcome Wake & Snow offers free returns! So if you receive an item that is faulty, does not fit, or is not as described, please return it to us within 30 days of date of purchase, in the condition that you received it and we will happily exchange it or issue a refund. *Conditions Apply.
PLEASE NOTE: Sale items are offered at significantly discounted prices so please choose carefully as we cannot offer exchanges or returns on sale items.
RETURNS PROCESS
To return an item received by Australia Post:
1. Contact us on support@welcomewakensnow.com.au and explain the reasons for your return
2. Once you have received approval to return your item/s.
3. Pack all items in a secure satchel or carton.
4. Affix an label to your package, but please DO NOT stick the label directly on to the item's original packaging or we will not accept the return.
Please post your return to:
Welcome Wake & Snow Returns
417 Nepean Highway
Frankston VIC 3199
5. Visit your local Post Office and send your parcel. For security reasons, we recommend using registered post because Welcome Snow will not be held responsible for lost returns.
6. Once received in our warehouse, we will inspect the goods and process your return in a timely manner.
7. Once it has been processed you will be emailed an order update to notify you of the outcome of your return.
8. If your return is approved, we will ship any exchanged items back to you free of charge.
To return an item received by TNT Couriers:
1. Contact us on support@welcomewakensnow.com.au and explain the reasons for your return.
2. If your return is approved, we will organize TNT to collect the goods on a date that is convenient with you.
RETURNS TERMS & CONDITIONS
All items returned for refund or exchange must be returned in the original condition with tags attached. Any packaged goods must be returned with the packaging in its original condition or WILL NOT be accepted. Boxed/Packaged Goods: Please note that if you are wanting to exchange or return boxed goods, they must be returned to us in the original unmarked box and in as new condition. When the boxed item is posted back, please ensure you pack the box inside a satchel, please do not stick anything directly on to the outside of the original box. Should the packaging be marked or in unsatisfactory condition the exchange or refund may not be accepted.
* Free returns: we do not charge any return or restocking fees, or shipping fees on faulty and warranty items. Return shipping charges apply for items that do not fit or were incorrectly ordered.
DAKINE EXCURSION GLOVE
The Excursion Series from DAKINE on Vimeo.
SHIPPING
Welcome Wake & Snow Online Store offers FREE SHIPPING on all orders over $95. Standard shipping costs applies to all orders under $95.
SHIPPING CUT-OFF TIMES
Order by 2pm Mon-Fri to receive same-day dispatch or order after 2pm and receive next business day dispatch.
Please Note: we do not ship to PO Boxes. All items are shipped by courier so please provide us with a business or street address where someone will be present at the delivery address between 9am-5pm to sign for the delivery. If you are not present when delivery is attempted we cannot guarantee it will be re-delivered in a timely manner. It may be allocated to a third party company which we have no control over, and a re-delivery fee of $30 may be incurred in some instances. Once your order has been shipped you will be provided with a tracking number to follow the progress of your order via the relevant courier websites.
Pre-order items: we cannot provide guaranteed shipping dates but pre-orders are given priority and will shipped immediately the same day the goods arrive in our warehouse.
We endeavour to keep our extensive online range as up-to-date as possible but if you cannot find what you're looking for, please Contact Us and we will do our best to find it for you.
RETURNS POLICY
Welcome Wake & Snow offers free returns! So if you receive an item that is faulty, does not fit, or is not as described, please return it to us within 30 days of date of purchase, in the condition that you received it and we will happily exchange it or issue a refund. *Conditions Apply.
PLEASE NOTE: Sale items are offered at significantly discounted prices so please choose carefully as we cannot offer exchanges or returns on sale items.
RETURNS PROCESS
To return an item received by Australia Post:
1. Contact us on support@welcomewakensnow.com.au and explain the reasons for your return
2. Once you have received approval to return your item/s.
3. Pack all items in a secure satchel or carton.
4. Affix an label to your package, but please DO NOT stick the label directly on to the item's original packaging or we will not accept the return.
Please post your return to:
Welcome Wake & Snow Returns
417 Nepean Highway
Frankston VIC 3199
5. Visit your local Post Office and send your parcel. For security reasons, we recommend using registered post because Welcome Snow will not be held responsible for lost returns.
6. Once received in our warehouse, we will inspect the goods and process your return in a timely manner.
7. Once it has been processed you will be emailed an order update to notify you of the outcome of your return.
8. If your return is approved, we will ship any exchanged items back to you free of charge.
To return an item received by TNT Couriers:
1. Contact us on support@welcomewakensnow.com.au and explain the reasons for your return.
2. If your return is approved, we will organize TNT to collect the goods on a date that is convenient with you.
RETURNS TERMS & CONDITIONS
All items returned for refund or exchange must be returned in the original condition with tags attached. Any packaged goods must be returned with the packaging in its original condition or WILL NOT be accepted. Boxed/Packaged Goods: Please note that if you are wanting to exchange or return boxed goods, they must be returned to us in the original unmarked box and in as new condition. When the boxed item is posted back, please ensure you pack the box inside a satchel, please do not stick anything directly on to the outside of the original box. Should the packaging be marked or in unsatisfactory condition the exchange or refund may not be accepted.
* Free returns: we do not charge any return or restocking fees, or shipping fees on faulty and warranty items. Return shipping charges apply for items that do not fit or were incorrectly ordered.
DAKINE FRONTIER GLOVE
SHIPPING
Welcome Wake & Snow Online Store offers FREE SHIPPING on all orders over $95. Standard shipping costs applies to all orders under $95.
SHIPPING CUT-OFF TIMES
Order by 2pm Mon-Fri to receive same-day dispatch or order after 2pm and receive next business day dispatch.
Please Note: we do not ship to PO Boxes. All items are shipped by courier so please provide us with a business or street address where someone will be present at the delivery address between 9am-5pm to sign for the delivery. If you are not present when delivery is attempted we cannot guarantee it will be re-delivered in a timely manner. It may be allocated to a third party company which we have no control over, and a re-delivery fee of $30 may be incurred in some instances. Once your order has been shipped you will be provided with a tracking number to follow the progress of your order via the relevant courier websites.
Pre-order items: we cannot provide guaranteed shipping dates but pre-orders are given priority and will shipped immediately the same day the goods arrive in our warehouse.
We endeavour to keep our extensive online range as up-to-date as possible but if you cannot find what you're looking for, please Contact Us and we will do our best to find it for you.
RETURNS POLICY
Welcome Wake & Snow offers free returns! So if you receive an item that is faulty, does not fit, or is not as described, please return it to us within 30 days of date of purchase, in the condition that you received it and we will happily exchange it or issue a refund. *Conditions Apply.
PLEASE NOTE: Sale items are offered at significantly discounted prices so please choose carefully as we cannot offer exchanges or returns on sale items.
RETURNS PROCESS
To return an item received by Australia Post:
1. Contact us on support@welcomewakensnow.com.au and explain the reasons for your return
2. Once you have received approval to return your item/s.
3. Pack all items in a secure satchel or carton.
4. Affix an label to your package, but please DO NOT stick the label directly on to the item's original packaging or we will not accept the return.
Please post your return to:
Welcome Wake & Snow Returns
417 Nepean Highway
Frankston VIC 3199
5. Visit your local Post Office and send your parcel. For security reasons, we recommend using registered post because Welcome Snow will not be held responsible for lost returns.
6. Once received in our warehouse, we will inspect the goods and process your return in a timely manner.
7. Once it has been processed you will be emailed an order update to notify you of the outcome of your return.
8. If your return is approved, we will ship any exchanged items back to you free of charge.
To return an item received by TNT Couriers:
1. Contact us on support@welcomewakensnow.com.au and explain the reasons for your return.
2. If your return is approved, we will organize TNT to collect the goods on a date that is convenient with you.
RETURNS TERMS & CONDITIONS
All items returned for refund or exchange must be returned in the original condition with tags attached. Any packaged goods must be returned with the packaging in its original condition or WILL NOT be accepted. Boxed/Packaged Goods: Please note that if you are wanting to exchange or return boxed goods, they must be returned to us in the original unmarked box and in as new condition. When the boxed item is posted back, please ensure you pack the box inside a satchel, please do not stick anything directly on to the outside of the original box. Should the packaging be marked or in unsatisfactory condition the exchange or refund may not be accepted.
* Free returns: we do not charge any return or restocking fees, or shipping fees on faulty and warranty items. Return shipping charges apply for items that do not fit or were incorrectly ordered.
DAKINE WRISTGUARD GLOVE
The Wristguard Glove combines the cold weather protection of a gauntlet length DWR treated shell, DK DRY™ waterproof insert, and high loft synthetic insulation, with the added protection of removable rigid nylon plates in the backhand and palm. The Wristguard Glove is designed to minimize the impact on your range of motion, while also minimizing the impact to your wrist from a gnarly wipeout. So next time you say "hold my beer," you'll still be able to hold your beer once it's over.
SHIPPING
Welcome Wake & Snow Online Store offers FREE SHIPPING on all orders over $95. Standard shipping costs applies to all orders under $95.
SHIPPING CUT-OFF TIMES
Order by 2pm Mon-Fri to receive same-day dispatch or order after 2pm and receive next business day dispatch.
Please Note: we do not ship to PO Boxes. All items are shipped by courier so please provide us with a business or street address where someone will be present at the delivery address between 9am-5pm to sign for the delivery. If you are not present when delivery is attempted we cannot guarantee it will be re-delivered in a timely manner. It may be allocated to a third party company which we have no control over, and a re-delivery fee of $30 may be incurred in some instances. Once your order has been shipped you will be provided with a tracking number to follow the progress of your order via the relevant courier websites.
Pre-order items: we cannot provide guaranteed shipping dates but pre-orders are given priority and will shipped immediately the same day the goods arrive in our warehouse.
We endeavour to keep our extensive online range as up-to-date as possible but if you cannot find what you're looking for, please Contact Us and we will do our best to find it for you.
RETURNS POLICY
Welcome Wake & Snow offers free returns! So if you receive an item that is faulty, does not fit, or is not as described, please return it to us within 30 days of date of purchase, in the condition that you received it and we will happily exchange it or issue a refund. *Conditions Apply.
PLEASE NOTE: Sale items are offered at significantly discounted prices so please choose carefully as we cannot offer exchanges or returns on sale items.
RETURNS PROCESS
To return an item received by Australia Post:
1. Contact us on support@welcomewakensnow.com.au and explain the reasons for your return
2. Once you have received approval to return your item/s.
3. Pack all items in a secure satchel or carton.
4. Affix an label to your package, but please DO NOT stick the label directly on to the item's original packaging or we will not accept the return.
Please post your return to:
Welcome Wake & Snow Returns
417 Nepean Highway
Frankston VIC 3199
5. Visit your local Post Office and send your parcel. For security reasons, we recommend using registered post because Welcome Snow will not be held responsible for lost returns.
6. Once received in our warehouse, we will inspect the goods and process your return in a timely manner.
7. Once it has been processed you will be emailed an order update to notify you of the outcome of your return.
8. If your return is approved, we will ship any exchanged items back to you free of charge.
To return an item received by TNT Couriers:
1. Contact us on support@welcomewakensnow.com.au and explain the reasons for your return.
2. If your return is approved, we will organize TNT to collect the goods on a date that is convenient with you.
RETURNS TERMS & CONDITIONS
All items returned for refund or exchange must be returned in the original condition with tags attached. Any packaged goods must be returned with the packaging in its original condition or WILL NOT be accepted. Boxed/Packaged Goods: Please note that if you are wanting to exchange or return boxed goods, they must be returned to us in the original unmarked box and in as new condition. When the boxed item is posted back, please ensure you pack the box inside a satchel, please do not stick anything directly on to the outside of the original box. Should the packaging be marked or in unsatisfactory condition the exchange or refund may not be accepted.
* Free returns: we do not charge any return or restocking fees, or shipping fees on faulty and warranty items. Return shipping charges apply for items that do not fit or were incorrectly ordered.
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